 No project is complete until your acceptance is approved. A short period of time is usually spent confirming system performance is meeting the project requirements and everything and everyone is functioning as expected. During this period, some fine tuning may be required to optimize performance. Subsequent monitoring of systems should be done to insure continued performance and optimization. Depending on your needs, monitoring can be done using tools that monitor a variety of system functions on the 24 hours a day, seven days a week with alerts directed to a variety of support personnel. Server Monitoring
Managed Services is a relatively new concept of providing small to medium businesses the same quality IT services and infrastructure as Fortune 5 companies - at a bottom line that simply put, makes sense. Our solution, aptly named NonStop CapData, provides your company a virtual IT Staff, monitoring your core servers 24 hours a day, 7 days a week. Here are just some of the benefits we provide our clients: 24x7 monitoring with scalable notifications anywhere in the world Alerts & Intelligent Escalation - If one point of contact is not available, the next person is notified (so we won't bother you on your vacation) Categorization of alerts (Critical & Non-Critical) Problem Analysis provided by our World-Class Network Operations Center Steps to Resolution - Now you know there's an issue, we tell you how to fix it Assistance with remediation provided by our staff
Return on Investment, Lower Total Cost of Ownership, & 24x7 Accountability - What's not to love? Desktop/Notebook Monitoring
So, you have an "IT Guy" already. And, while he's great, he's only one person. Most of the time if there's an issue with a laptop or workstation, and he knows about it, he can fix it - if he has the time. The problem is, he might not know there's an issue. If your IT Guy is dealing with a server problem, or anything else, that's OK, because with NonStop CapData, we help your "IT Guy" by letting him know there's an issue.
Our 24x7 monitoring will notify you or your "IT Guy" of any issues, the severity of the problem, and how to fix things - most of the time even before your user does. Your servers aren't the only computers on your network. Your users also have needs. Helping your IT Guy out, so he can concentrate on what he needs to. We make your IT Guy better.
NonStop CapData provides all of the above services listed for your servers, to your desktops and laptops as well. From anywhere in the entire world, as long as you have internet access, we are monitoring and protecting your valuable data. 24 hours a day, 7 days a week, from your office, or your hotel room, you're covered.
Coverage you can count on, at less that the price of a cup of coffee a day. Productivity, Not Disruptions.
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