Network Infrastructure Support Print E-mail

supportYour network infrastructure may consist of many components and service providers that need to work in a cohesive integrated manner. These elements may be monitored and alerts generated to optimize performance or remediate failures. Or you may need to be professionally manage and properly documented in order to maintain a secure and reliable network computing platform.

Our systems engineers have knowledge and experience supporting and configuring routers, firewalls, and working with ISP's and WAN carriers to insure optimal network operations.

Router

The router is the primary access point to the local area network. Depending upon your specific configuration, we will configure the router to accept and manage network traffic to appropriate network resources (i.e. public webservers, private firewalls). It is important to properly configure and manage this device (and software patches) to insure a reliable and secure network connection.

Firewall

 The firewall is the primary access device to the private network. This is your first level security device when connected to the public Internet. We will configure the firewall to accept and manage network traffic to the appropriate network resources. It is important to properly configure and manage this device (and software patches) to insure a reliable and secure network connection.

Virtual Private Network Support

ImageMany companies are granting remote users secure encrypted access to private network resources through public Internet access points. These "virtual private networks" (VPN) require proper configuration of the remote user's client access system and the internal private resources. We provide the services to review your requirements properly configure these devices.

Internet Service Provider Management

We are not an internet service provider (ISP) but will review and manage the existing ISP contracts and service level agreements. As your advocate, we will represent your best interests when dealing with service related issues. Upon contract renewal, we will review rates and services across multiple suppliers and present our findings.

Private Wide Area Network Carrier Management

We are not a private wide area network (WAN) carrier, but will review and manage the existing WAN contracts and service level agreements. As your advocate, we will represent your best interests when dealing with service related issues. Upon contract renewal, we will review rates and services across multiple suppliers and present our findings.

Hosting Service Provider Management

We do not provide any hosting (applications, website, domain names, etc.) or co-location services, but will review and manage the existing hosting and co-location contracts and serivce level agreements. As your advocate, we will represent your best interests when dealing with service related issues. Upon contract renewal, we will review rates and services across multiple suppliers and present our findings.

Managed Service Plans

Interested in more comprehensive service agreements? Tell us what you are looking for and we can tailor an agreement that meets your needs and your budget. Our services can be delivered on demand via a time and materials reactionary basis, or if you subscribe to our NonStop CapData services, a completely  managed service plan that takes a lot of the headaches of managing your infrastructure and computers off your hands and into ours. Spend more time running your business and less time working on your technology.

 

Service Locally

Our team services the communities within the five county Sacramento Metro Region:

Sacramento, Folsom, Elk Grove, Rancho Cordova, Citrus Heights, Galt, Carmichael, North Highlands, Natomas, Fair Oaks, Roseville, Rocklin, Loomis, Auburn, Lincoln, Placerville, El Dorado Hills, Cameron Park, Shingle Springs, Yuba City, Marysville,  West Sacramento, Davis, Woodland, Winters, Vacaville, Lodi, Stockton

 

Partner Nationally


We are part of a national service network.

When a project or service need arises outside our local area, we call upon the diversity of technical skills from our partner network.

A skilled and variable work force is available to support you.