Our network server support services cover the hardware platform, network operating system, and network applications. All services are delivered by factory trained and certified systems engineers either remotely or on-site as the need dictates.

As network servers are becoming more complicated and critical to business operations, don't you want to be assured the person working on your system has the knowledge, experience, and tools to properly diagnose, remedy, or repair it?

Hardware Platform

Ideally, your network servers should be configured with software agents that monitor and detect hardware  systems to send alerts of predictive failure. If your system is under warranty, you want it fixed according to manufacturer's specifications. If out of warranty, you want a resource that you can trust to back up the repair with a guarantee.

Out of Warranty

If all or part of your service or repair is not covered by the manufacturer's warranty, we can still help you. The same engineers that provide the warranty service for the manufacturers will service and repair your server with new or refurbished parts. Just bring your server to our depot repair facility. For a small fee, we will diagnose the problem and give you a written estimate of repair. The fee is applied to your service charges if you decide to repair or we can dispose of your server through a certified recycler.

Don't want to bring your server to us? No problem, we'll come to you. And remember if you have offices or branches in far reaching areas, we can still be your single point of contact to serve all your equipment needs.

We stand behind our work. If the part we used to repair your server fails within 90 days, we'll replace it free of charge (parts and labor).

Network Operating Systems Support

Network and Advanced Application Support

Network and advanced applications are the other programs that run on the server. These can be specific to a function like a web server, archive/back up solution, database server, antivirus, power management, and email systems.

Advanced Applications are those specialized programs that run on the network servers and provide more advance functions. Examples include Blackberry, Citrix, website content management systems, collaboration/document management, proxy services, terminal services, and others.

Managed Service Plans

Interested in more comprehensive service agreements? Tells what you are looking for and we can tailor an agreement that meets your needs and your budget. Our services can be delivered on demand via a time and materials reactionary basis, or if you subscribe to our NonStop CapData services, a completely  managed service plan that takes a lot of the headaches of managing your network servers and computers off your hands and into ours.

Spend more time running your business and less time working on your technology.

Call our service dispatcher at 916.529.4671 or click here to contact us .