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Our PC and notebooks support services cover the hardware platform, operating system, and resident applications. All services are delivered by factory trained and certified systems engineers either remotely, on site, or in our depot facility as the need dictates. As client systems become more complicated and critical to personal productivity and business operations, don't you want to be assured the person working on your systems has the knowledge, experience, and tools to properly diagnose, remedy and repair it? Hardware PlatformIdeally, your PC and notebooks should be configured with software agents that monitor and detect hardware systems and send alerts of predictive failure. If your system is under warranty, you want it fixed according to manufacturer's specifications. If out of warranty, you want a resource that you can trust to back up the repair with a guarantee. Warranty ServicesOur technicians are factory authorized and certified to perform on site and depot repairs for Hewlett Packard. HP offer various models with differing coverage for warranty periods, parts and labor, and depot or on site service. Call us if:
Call our service dispatcher at 916.529.4671 or click here to contact us Out of WarrantyIf all or part of your service or repair is not covered by the manufacturer's warranty, we can still help you. The same technicians that provide the warranty service for the manufacturers will service and repair your computer with new or refurbished parts. Just bring your computer to our depot repair facility. For a small fee, we will diagnose the problem and give you a written estimate of repair. The fee is applied to your service charges if you decide to repair or we can dispose of your computer through a certified recycler. Don't want to bring your computer to us? No problem, we'll come to you. And remember if you have offices or branches in far reaching areas, we can still be your single point of contact to serve all your equipment needs. 90 Day Parts and Labor WarrantyWe stand behind our work. If the part we used to repair your computer fails within 90 days, we'll replace it free of charge (parts and labor). Call our service dispatcher at 916.529.4671 or click here to contact us . Asset Management We provide inventory and asset management services. If you wish to Client operating systemWe support client operating systems from Microsoft (Windows 2000, XP, Vista) and various flavors of Linux such as Novell Suse. Our technicians can provide services to ensure security patches and updates are applied, disk drives are defragmented, and other performance optimizations performed. Client Application support Client applications include Anti-virus, Anti-spyware, and a host of personal productivity software. Our technicians will ensure the latest file definitions are applied for security software. We can also update productivity software licenses and manage software licensing, including identifying unapproved software licenses. Managed Service PlansInterested in more comprehensive service agreements? Tells what you are looking for and we can tailor an agreement that meets your needs and your budget. Our services can be delivered on demand via a time and materials reactionary basis, or if you subscribe to our NonStop CapData services, a completely managed service plan that takes a lot of the headaches of managing your network servers and computers off your hands and into ours. Spend more time running your business and less time working on your technology. Call our service dispatcher at 916.529.4671 or click here to contact us . |


