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Our printer support services are provided by factory trained and authorized service technicians. Printers are becoming more complicated and when they need repair or maintenance, you want to be assured the person working on your printer has the knowledge and experience to properly diagnose and repair it. 

If your printer is under warranty, you want it fixed according to manufacturer's specifications. If out of warranty, you want a resource that you can trust to back up the repair with a guarantee.   

Warranty Services

Our technicians are factory authorized and certified to perform on site and depot repairs for

  • Hewlett Packard
  • Xerox/Tektronix
  • Brother
Manufacturers offer various models with differing coverage for warranty periods, parts and labor, and depot or on site service.
Call us if,
  • You are not sure if your printer is covered under a warranty or extended service plan,
  • You don\'t want to call the manufacturer for warranty service.
  • You want an extended warranty plan
Call our service dispatcher at 916.529.4671 or our service request link

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Out of Warranty

ImageIf all or part of your service or repair is not covered by the manufacturer\'s warranty, we can still help you. The same technicians that provide the warranty service for the manufacturers will service and repair your printer with new or refurbished parts. Just bring your printer to our depot repair facility. For a small fee, we will diagnose the problem and give you a written estimate of repair. The fee is applied to your service charges if you decide to repair or we can dispose of your printer through a certified recycler.

 

Don't want to bring your printer to us? No problem, we'll come to you. And remember if you have offices or branches in far reaching areas, we can still be your single point of contact to serve all your equipment needs.

 

90 Day Parts and Labor Warranty

We stand behind our work. If the part we used to repair your printer fails within 90 days, we\'ll replace it free of charge (parts and labor).

 

Call our service dispatcher at 916.529.4671 or click here to contact us .

Standard Service Fees

 Rate
Standard Printer Technician $85.00/hr.
Xerox Color Printer Technician $125.00/hr
On site Travel fee
$50.00*
Depot Diagnostic fee
$50.00

 

* Travel fee is per incident. If technician requires more than one site visit per repair, only one travel fee is charged.

Service Plans

Interested in a parts and labor service agreement? Tells what you are looking for and we can tailor an agreement that meets your needs and your budget. If you have several printers under contract, we can even due preventive maintenance to keep your printers in peek operating condition.

 

Call our service dispatcher at 916.529.4671 or click here to contact us .

 

 
 
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