 The solution is deployed, but does everyone know how to use it? People need training on how to properly use the technology and maximize the benefits of its features. A new technology may require change in processes or procedures. Regardless of the size or complexity of the project, you need a process to transfer knowledge to people with the least amount of disruption to daily routines.
If you don't have the staff, facilities or time to manage this critical process, look for a resource that can. Your resource should be able to meet your requirements for off the shelf solutions and custom training geared to your specific business. Because time and location are critical, look for a resource that is flexible and can cover a wide geographical area should your project require it.
If a resource can perform other functions for you, they become more important. They become one of your business partners in your technology life cycle.
|
|
Services 
